Effective Date: January 1, 2020
Table of Contents
Depending on how you interact with us or our Services, we may collect Personal Information from or about you. "Personal Information" is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Personal Information does not include information that is not used to identify you, such as aggregate, de-identified, or anonymous information.
Information You Provide. Information we may collect that you provide us includes:
Information We Automatically Collect. Information we may automatically collect about you includes:
We may obtain Personal Information about you from a variety of sources and in a variety of ways.
Information from You. You may give us Personal Information, such as Identity Information, Contact Information, Payment Information, Billing Information, Account Profile Information, Correspondence Information, and Marketing and Communications Information when you:
Information from Your Use of Our Services. When you use or interact with our Services, we may automatically collect Personal Information, such as CPNI, Usage Information, Location Information, and Device and Computer Information, using our network management technology.
Except as otherwise prohibited by law or regulation, and subject to your instructions to us, Ready may use your Personal Information for the business purposes and commercial marketing purposes described below.
Business Purposes. We may use your Personal Information for the following business purposes:
Commercial Marketing Purposes. We may use your Personal Information, including your Identity Information, Contact Information, and Marketing and Communications Information for the following commercial marketing purposes:
We may use your Personal Information as otherwise described to you at the time of collection, with your consent. Review "What are your advertising choices and consent options?" below for more information.
Except as otherwise prohibited by law or regulation, and subject to your instructions to us, Ready may share your Personal Information for the business purposes and additional purposes described below.
Business Purposes. We may share your Personal Information for the following limited business purposes:
Additional Purposes. We may share your Personal Information with external parties for the following additional purposes:
We do not and will not sell or knowingly allow third parties to access your Personal Information.
For existing Ready subscribers, you may access select Personal Information we have collected from you, such as your Contact Information, Payment Information, and Account Profile Information, by logging-on to your account at www.readymobile.com. Once logged on, you will be able to access, modify, or correct this information. You can also request to access, modify, or correct this information or request access to your CPNI by calling 1-800-516-0414 or emailing firstname.lastname@example.org. We will not disclose your Personal Information when you call us except when you provide a password. If you do not provide a password, we may not release your Personal Information to you except by sending it to your address of record or calling you at your telephone number of record. Be sure to use a strong password with your online account profile and not one you use for other services. We may disclose your Personal Information to an authorized agent that you have designated in writing to us.
You have several advertising choices and consent options. Please note that exercising these choices and options may not prevent you from receiving all advertising; you may continue to receive generic advertising from us or interest-based advertising from third parties, depending on how they operate. Opting out will not affect our provision of Services to you.
CPNI. Under federal law, you have the right, and Ready has the duty, to protect the confidentiality of your CPNI. The Company is permitted to use or disclose your CPNI for certain purposes without further notice or consent, including to provide you with our Services, to protect you, other subscribers, the Company, and other carriers from fraud, abuse, or unlawful use of the Services, and in an aggregate form. The Company may also use your CPNI for other business purposes when you do not opt out of such uses. You have the right to opt-out of Ready's use or disclosure of your CPNI for these other business purposes. To opt-out, contact us at email@example.com or at the address in the "How can you contact us?" section below. Opting out will not affect our provision of Services to you or our use of your CPNI for permitted purposes. If you chose to opt-out, your choice is valid until you choose to opt-in.
Do Not Track. Because we do not directly track your online activities and because Do Not Track ("DNT") and similar signals do not yet operate according to common, industry-accepted standards, we do not respond to DNT signals.
Marketing Communications. We provide our customers with the opportunity to update their contact information or opt-out of being contacted with marketing communications, including: manual, autodialed, and prerecorded calls and texts; emails; and direct mail. To submit a request to opt-out of these marketing communications, you may:
Your instructions to limit the use of your information for these purposes will be processed as soon as reasonably practicable. Additionally, we are not responsible for informing third parties (including without limitation our third party service providers) with whom we have already shared your personal information of any changes requested pursuant to this section, or for removing information from or causing information to be removed from the databases or records of such entities.
We maintain reasonable physical, technical, and procedural safeguards to help protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of your Personal Information. We encrypt and hash all passwords and encrypt the transmission of all online account communications and sensitive information (such as credit card information) using Secure Sockets Layer ("SSL") technology. We only retain your Personal Information for as long as we believe is reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements we are subject to, as well as to resolve disputes and enforce our agreements. The Personal Information we collect from or about you is stored on servers in the United States, subject to the laws of the United States. Electronic access to the databases and physical access to the servers on which this Personal Information is stored are restricted to those employees, agents, contractors, service providers, and other third parties who have a business need for such access. They will only access and use your Personal Information on our instructions and they are required to keep your Personal Information confidential. If third parties require the use of CPNI or other Personal Information, we require that such third parties take reasonable measures to protect the confidentiality of that information. While we make every effort to help ensure the integrity and security of our network and servers, we cannot guarantee their security, nor can we guarantee that information you supply will not be intercepted while being transmitted over our network or the internet. If you prefer not to send your credit card number over the internet, you can place your place orders for our products and Services by calling us toll free at 1-800-516-0414.
Our Services are not directed toward children and we do not knowingly collect Personal Information from children under 13. If you are a parent or guardian of a child under 13 that has provided us with Personal Information without your consent, please contact us at 1-800-516-0414 or at firstname.lastname@example.org to have the child's information deleted.
Your Rights. If you are a California resident, you can take advantage of the following rights:
To take advantage of any of the foregoing rights, please contact us at 1-800-516-0414, email@example.com, or Ready Mobile, 955 Kacena Rd., Suite A, Hiawatha, IA 52233. If you exercise any of the foregoing rights, we will not discriminate against you, such as by denying you access to our products or Services or restricting your access to products or Services of certain pricing or quality.
Phone: 1-800-516-0414 or 611 from your device during normal business hours:
Monday - Friday: 10:00 AM to 6:00 PM CT
Saturday and Sunday: 11:00 AM to 5:00 PM CT
Mail: Ready Mobile
955 Kacena Rd., Suite A
Hiawatha, IA 52233