Dial 611 from your Ready Mobile phone OR Dial (800) 570-3869 from another phone.
|Online:||Check your balance, review your bill, and change your plan and other support functions at www.myaccount.readymobile.com.||Need LOGIN help? Give us a call at the numbers below.|
|Phone:||Dial 611 from your Ready Mobile phone (FREE CALL)|
|Dial (800) 570-3869 from another phone.|
|Mail:||Ready Mobile. 955 Kacena Road. Suite A. Hiawatha, IA. 52233|
To help you manage and minimize surprises in your account, Ready Mobile will ask you to sign up for Usage Alerts. This means we will send you free text messages about plan usage in your account.
You are responsible for the minute/text/data usage on all your phones. This is just another tool to help you keep track of your plans. We cannot guarantee the delivery of these messages to your phone. Customers are responsible for understanding their usage, and should not solely rely on receiving text notifications. See “How do I check my Account Balance?”
You can opt out of these messages anytime by texting STOP in response to the alerts, or dial 611 on your Ready Mobile phone and ask a Customer Service representative to remove you from the Usage Alerts list.
iOS users can download the Ready Mobile app by searching 'Ready Mobile' in the App Store. Once downloaded, you can check your balance and more.<\p>
MY ACCOUNT (www.MyAccount.ReadyMobile.com) will show your balance when you login. If you need help with your LOGIN please contact Customer Service by dialing 611 on your phone or by calling (800) 570-3869.
Customer Service can provide an ACCOUNT BALANCE as well.
NOTE: Network usage records can be delayed from the carriers. Ready Mobile is not responsible for reporting delays. You are responsible for all usage on your account.
In most cases yes, however some exceptions do apply. Call 611 to check on your number's availability if you have any questions. Here is the information you will need to have to move your phone number to your new Ready Mobile phone:
You can keep your current wireless phone number!
1. Gather the following information & have available for Customer Service agent:
2. Call Customer Service at (800) 570-3869. Tell them you want to PORT your CURRENT PHONE NUMBER to your NEW PHONE. (NOTE: your previous account will have to be active, and not in a contract in order to be released to us)
3. Customer Service will manage the change.
4. There are no charges or fees associated with keeping your phone number.
5. Once completed you will need to program your phone. An email will be sent with programming instructions once the Port is completed.
You are responsible for all usage on your account. Contact Customer Service immediately at (800) 570-3869 to deactivate or suspend a lost or stolen phone.
If you find the phone at a later date, we can reactivate the handset; however, you may need a new phone number.
No. The service we provide depends on you continuing to choose us as your wireless service provider. We work hard to keep our phones, plans, and customer service friendly, flexible and budget aware so you will continue to partner.
In the event you choose to leave Ready Mobile, you will only be responsible for outstanding monthly charges.